Privacy policy
Privacy Policy
Cathalex Innovations ("we", "us") operates nahyana.com. This policy explains what personal data we collect, why, and the choices you have.
1. Information We Collect
- Contact and order information you provide at checkout (name, email, shipping/billing address, phone).
- Payment information, processed directly by our payment provider - we do not store full card numbers.
- Automatically collected data such as IP address, browser type, and browsing behavior on our site via cookies and similar technologies.
2. How We Use Your Information
- To process and fulfill your orders, including shipping and customer support.
- To send transactional emails (order confirmations, shipping updates).
- With your consent, to send marketing emails such as Get 10% off your first order plus early access to new drops.
- To improve our site and prevent fraud.
3. Cookies
We use cookies to operate our store (cart, checkout) and, where enabled, to analyze traffic. You can control cookies through your browser settings.
4. Sharing Your Information
We share data only with service providers necessary to run our store: our e-commerce platform (Shopify), payment processors, and shipping carriers. We do not sell your personal information.
5. Your Rights
Depending on your state of residence, you may have the right to access, correct, delete, or opt out of the sale/sharing of your personal information. To exercise these rights, contact us at contact@nahyana.com.
6. Data Retention
We retain order and account information as long as necessary to comply with legal, accounting, and reporting obligations.
7. Children's Privacy
Our site is not directed to children under 13, and we do not knowingly collect personal information from children.
8. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by a revised date.
Last updated: August 2026
Questions? Contact us at contact@nahyana.com or 3417 Damien Gauthier, Montreal, Quebec, Canada H1A 5S5.